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The FAQ
The why’s and the how’s
What makes our Designs Special?
Mild Carpe Diem features random designs to help to seize the day (and pay for cool trips).
These are original designs you will not find anywhere else.
Can I return a product?
We operate on a Print-on-Demand (Made-to-Order) business model, meaning we don’t hold inventory and we work with production partners to produce inventory as needed.
When you place an order, Mild Carpe Diem places a order to our suppliers to create a product specially for you. By doing this we can keep our operations costs low while ensuring quality while making a small profit.
In case of any defect or the wrong item being sent, we can offer you a refund or a replacement, if you request and provide proof up to 30 days after your purchase.
For any other reasons, we reserve the right to decline refunds as it would render our business unsustainable. We truly appreciate your business and hope you understand.
Are you thinking about having new type of products?
Mild Carpe Diem works with Print-on-Demand, so we are limited to what we can offer, but also we can explore possibilities. Would you like to have something in particular? Say hi@mildcarpediem.com or reach through Instagram.
Where do you produce your products?
Mild Carpe Diem operations are centered in Portugal, but production and shipping is distributed worldwide through Print-on-Demand. So Mild Carpe Diem doesn’t control the means of production and shipping directly, as they are sourced locally as near as possible from you. Reach out and tells how it went. It’s really important!
Do you have worldwide shipping?
Mild Carpe Diem works with suppliers worldwide using “Print-on-Demand” to provide cost efficient production and shipping.
Products are created and shipped specially for you, just after your request and for that reason can take up to 10 business days to reach your hands, but shouldn’t take more than 5 days.
Got a poor experience? Got an amazing experience? Say something!
How can I track my order?
A link will be provided through your order confirmation email. You can always reach out sending an e-mail to hi@mildcarpediem.com with further questions. Our through Instagram @mildcarpediem
Can I have a design in a different color?
If you like a product but just wish it would be in a different color, reach out through the email hi@mildcarpediem.com or Instagram @mildcarpediem maybe we can make it happen.
Can I have a custom or bespoke design?
Let’s talk about it. Reach out through the email hi@mildcarpediem.com or Instagram @mildcarpediem. Maybe we can reach an agreement.
Are you interested in collabs?
Let’s talk about it. It’s always interesting to make something special and new. Send an email to hi@mildcarpediem.com or instagram @mildcarpediem.
What payment methods are accepted?
We accept major credit cards and PayPal.
Any more questions?
If still you are filled with self doubt and other questions and you’re trying to logically justify your purchase… Just don’t.
Just DO IT and buy something already! C’mon!
Our… Write an e-mail to hi@mildcarpediem.com or through Instagram!